A Great Repair in a Few Easy Steps:

1: Select the repair you’d like and complete your details on our order form.

2: Pay by credit or debit card or Paypal.

3: Print out your invoice to include with your package, or write a note containing the following details: Your name Contact number Return address and The order number

4: Post your Device and order details securely in a padded envelope and Post to us at:

iMend Fones
416 Fortis House
160 London Road
IG11 8BB

– We strongly recommend that you back up your device to protect your data.

– Disable your screen passlock (or write it inside the package) as we are unable to fully test your device if it is locked.

– Remove your SIM card and any other accessories.

– Package your device securely, inside a jiffy bag.

– Write your Order Number on the front of the package.
** We recommend Royal Mail Special Delivery, which is insured up to £500 **We’ll let you know via email as soon as we receive your device and when it’s been repaired and is on its way back to you. If you need any help ordering don’t hesitate to call us on 020 7101 4446